Our returns team are currently working on items received 14 days ago, we are working hard to process all returns and apologise for any inconvenience caused.
The usual warranty period of one year still applies, or a two year warranty when purchased against an explore more card.
Please ensure all tags are retained, as they must be returned with the product upon its return to us. The product must also be in a new unused condition and a proof of purchase will be required. If you are returning an electronic item for a faulty assessment please make sure you return the complete product - this includes the original chargers and cables the product came with.
Please allow 7 working days to receive an email stating that your items have been returned, our returns team are currently very busy processing a high number of returns.
How can I return an item?